Audit-ready print checklist
2026 Childcare Software Pricing Comparison
Public pricing notes for 12 childcare platforms: subscription visibility, payment-fee benchmarks, hidden costs, and annual cost scenarios.
- Confirm attendance dates match room records.
- Mark ratio notes that support licensing review.
- Attach subsidy claim evidence before filing.
- Keep guardian and pickup updates with the child record.
Why childcare software pricing is so hard to compare
Most established childcare platforms use quote-based pricing. You cannot compare costs without completing a sales process first. By the time you have quotes from three platforms, you have spent three to five hours on calls and demos before you have a single number you can actually use.
Quote-based pricing is rational for vendors. It lets them price based on your center size, competitive situation, and urgency. A director actively switching from Brightwheel may get a meaningfully different quote than one shopping for the first time. Pricing invisibility makes this possible.
Building a comparison spreadsheet requires getting on calls first, which slows down a simple budget comparison.
This comparison pulls publicly available pricing from each platform’s website, terms of service, and payment processing documentation. Where pricing is not public, we mark it as quote-only and use planning estimates only for the total-cost scenarios. Source notes were refreshed on May 21, 2026. Pricing changes. Treat it as a starting point, not a final quote.
Source notes
Brightwheel says online payments can be made by card, FSA card, or bank transfer, and that each payment method has a service fee specific to the program: How payments in brightwheel work. Brightwheel’s terms say schools receive tuition program charges net of brightwheel’s Administrative Fee and that payments use Stripe Connected Account terms: Brightwheel Terms. Brightwheel also says programs can pass card and ACH/AFT bank-transfer service fees to payers in billing settings: Configure billing settings.
For fee math, this worksheet uses Stripe’s standard online card processing price as a processor benchmark, not as proof of every Brightwheel program’s current card fee: Stripe pricing. For Brightwheel bank-transfer math, Brightwheel’s check deposit help says the ACH fee is 0.6% for the majority of programs, with a $0.25 minimum and $2 maximum: Deposit a check. Verify your own Brightwheel quote and billing settings before budgeting.
Other public pricing references: Procare requests a quote rather than publishing a simple pricing table: Procare pricing. Famly publishes US per-child pricing starting at $49/month: Famly pricing. Sawyer’s current public pricing names Launch as its transaction-based tier at 3% per transaction plus processing fees: Sawyer pricing. Sawyer also says card fees are processed through Stripe at 2.9% + $0.30: Sawyer fees.
Methodology: total-cost scenarios combine tuition volume, estimated family payment mix, assumed monthly transactions, subscription estimates for quote-only vendors, and payment service fees where a public source supports the assumption. They exclude taxes, negotiated discounts, one-time implementation projects, hardware, payroll, accounting software, state portal work, and staff time unless called out separately.
Pricing comparison: 12 platforms
Columns: platform, base monthly subscription, per-child cost (if applicable), payment processing fee, and contract terms.
| Platform | Base Price/Month | Per-Child | Processing Fee | Contract |
|---|---|---|---|---|
| PebbleDesk | $20/mo equivalent, paid upfront annually (Home) / $65/mo equivalent, paid upfront annually (Center Starter) | None | None | Published flat-rate plans |
| Brightwheel | Quote only | Included in quote | Program-specific; scenarios use a card benchmark and Brightwheel ACH note | Annual |
| Procare Cloud | Quote only | Quote only | Separate via Procare Pay | Annual |
| Lillio (HiMama) | Quote only | Included in quote | Not disclosed publicly | Annual |
| Playground | Standard pricing not published | Confirm during evaluation | Not disclosed publicly | Confirm during evaluation |
| Kangarootime | ~$8/class session | Per-class pricing | Included | Monthly |
| Sawyer | Launch: 3%/transaction + processing fees | None | Card fees through Stripe | Monthly |
| Famly | From $49 | Included | Varies by region | Monthly |
| Jackrabbit Care | $69/location | None (up to 50 students) | Separate via Jackrabbit Pay | Monthly |
| iCare | ~$50/user/month | Per-user pricing | Not disclosed publicly | Annual |
| Illumine | ~$1/student/month | Per-student pricing | Not disclosed | Monthly |
| LifeCubby | $30-$350 | Tiered by features | Separate payment processor | Monthly |
Notes on this table:
- “Quote only” means publicly published pricing is not available; the platform requires a sales call.
- Processing fees listed are for the platform’s built-in payment collection tool. All platforms allow using an external payment processor for an additional cost.
- Brightwheel payment fees are program-specific. The scenarios below use a card-processing benchmark and Brightwheel’s public ACH note so directors can see how tuition volume changes the cost.
- Sawyer’s public pricing page names Launch as its transaction-based tier at 3% per transaction plus processing fees. Sawyer’s help center says credit card fees are processed through Stripe at 2.9% + $0.30.
- Procare’s public pricing page requests a quote, so this table does not treat older public ranges as current pricing.
Total annual cost at three program sizes
Subscription pricing alone understates the real cost for platforms with per-transaction fees. The tables below calculate total annual cost at three realistic program sizes, including estimated processing fees.
Assumptions for all scenarios:
- Credit card payment mix: 65% of tuition paid by credit card, 35% by ACH
- Card processing benchmark for scenario math: 2.9% + $0.30 per online card payment
- Brightwheel ACH scenario assumption: 0.6%, using Brightwheel’s majority-of-programs ACH note
- Subscription estimates for quote-based platforms are planning placeholders; replace them with vendor quotes before making a budget decision
Scenario 1: 15-child center, $8,000/month tuition ($96,000/year)
| Platform | Annual Subscription | Annual Processing Fees | Annual Total |
|---|---|---|---|
| PebbleDesk Home | Current Home plan pricing | $0 | Current Home plan pricing |
| Brightwheel | $1,200-$2,400 (est.) | $1,932 | $3,132-$4,332 |
| Procare Cloud | Quote required | Separate | Quote required |
| LifeCubby (Starter) | $360 | Separate | $360+ |
| Sawyer Launch | 3% transaction fee | Card fees through Stripe | Plan tier + processing fees required |
Scenario 2: 40-child center, $22,000/month tuition ($264,000/year)
| Platform | Annual Subscription | Annual Processing Fees | Annual Total |
|---|---|---|---|
| PebbleDesk Center Starter | Current Center Starter pricing | $0 | Current Center Starter pricing |
| Brightwheel | $2,400-$4,800 (est.) | $5,628 | $8,028-$10,428 |
| Procare Cloud | Quote required | Separate | Quote required |
| Jackrabbit Care | $828 | Separate | $828+ |
| Famly | $588 | Varies | $588+ |
Scenario 3: 75-child center, $40,000/month tuition ($480,000/year)
| Platform | Annual Subscription | Annual Processing Fees | Annual Total |
|---|---|---|---|
| PebbleDesk Center Starter | Current Center Starter pricing | $0 | Current Center Starter pricing |
| Brightwheel | $3,600-$7,200 (est.) | $10,800 | $14,400-$18,000 |
| Procare Cloud | Quote required | Separate | Quote required |
| Illumine | $5,400-$7,200 (est.) | Varies | $5,400+ |
A platform using a 2.9% online card benchmark can add over $10,000 in processing fees annually before any subscription cost at the 75-child level. Flat-rate platforms do not have this variable. Directors managing 40+ children, particularly those with high tuition rates or families who prefer credit cards, should calculate their processing fee exposure before making a platform decision.
Hidden costs not in any vendor’s quote
Subscription and processing fees are visible. These are not.
Setup and onboarding: some platforms charge for implementation support, data migration, or initial configuration. Brightwheel has offered paid onboarding tiers. Procare historically charged setup fees for its desktop product line. Ask each vendor explicitly whether setup is included in the quoted price.
Hardware: check-in kiosks, tablets, swipe card readers, and barcode scanners are add-on purchases. If you use Brightwheel’s check-in kiosk app, you need a compatible tablet. If you operate in a state with mandatory electronic attendance (Washington, Texas, New Jersey, Virginia), confirm the platform’s hardware requirements before signing.
Training: staff turnover in childcare runs 30% or more annually at many centers. Retraining new staff on complex software is a recurring cost. Platforms requiring significant training time or charging for additional sessions have a higher effective annual cost than the subscription price shows.
Contract changes: renewal terms, add-ons, and support tiers can change the effective price after year one. Ask each vendor for renewal caps, cancellation terms, and whether quoted discounts expire.
Customer support tiers: some platforms limit phone or email support to higher subscription tiers. If you need responsive support during a state audit or billing submission deadline, confirm what support level comes with your quoted plan.
Integration costs: connecting to QuickBooks, Google Classroom, or state attendance portals sometimes requires paid integrations or third-party connectors. If you have an existing accounting system, ask what integration costs before you sign.
Which pricing model fits which program type
Flat monthly rate (PebbleDesk, Jackrabbit Care, Famly) is predictable. Your software cost does not change as you add children. There is no processing fee penalty for families who prefer credit cards. You know your annual cost in January.
Per-child pricing (Illumine, some Procare tiers) is competitive at very small enrollment but escalates quickly. It fits programs with highly variable enrollment: seasonal programs, summer camps.
Per-transaction pricing (Brightwheel benchmark scenarios, Sawyer Launch) costs more as enrollment and tuition volume grow. It works against any center with significant credit card payment volume or growing enrollment.
Pricing-not-public platforms (Brightwheel, Lillio, Playground) may suit large multi-site operators who can negotiate volume discounts, programs needing custom implementation, or Head Start grantees with procurement requirements that favor established vendors.
What pricing does not tell you about compliance
Pricing tells you what you pay. Compliance features are what actually determine whether the software solves your problem — and for subsidy providers, that is the whole point of buying it.
Brightwheel is strong on parent communication, billing, and messaging. For subsidy-heavy programs, ask Brightwheel to demonstrate CCDF authorization period tracking, subsidy reconciliation, and audit trail generation with your state’s workflow before assuming those tasks replace your current manual process.
Procare handles billing well and has better subsidy support than Brightwheel, but its interface and the pace of feature updates reflect its age. The subsidy reconciliation tools require significant configuration and are not intuitive for directors without technical experience.
Lillio (HiMama) was built for the Canadian market first. Its reporting and documentation structure reflect Canadian licensing requirements, which differ from US state requirements. Subsidy reconciliation for US CCDF programs is not a core use case.
Playground is a newer entrant with a clean interface and strong parent communication features. It does not yet have complete subsidy reconciliation or audit trail features. Directors evaluating Playground for subsidy-heavy programs should ask specifically about CCDF billing support and request a demo of the authorization tracking and absence management features before committing.
Kangarootime is a billing and scheduling tool. Before choosing it for compliance-heavy care, ask to see how ratio tracking, subsidy reconciliation, and audit documentation work in a live workflow rather than relying on a feature checklist.
The compliance gap, the difference between what a platform markets and what it actually supports in a state audit, is not visible in a pricing comparison. It shows up six months after implementation, when an auditor asks for records the platform was never built to produce.