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Sandbox Childcare Software Pricing in 2026: What It Costs and What's Missing

Last updated: March 21, 2026

TLDR

Sandbox childcare software does not publish its pricing — you need a sales contact to get a quote. The platform includes invoicing, digital check-in, and a parent app, but does not include ratio tracking, purpose-built subsidy reconciliation, or audit-ready record-keeping. PebbleDesk starts at $29/month and covers the compliance layer from day one.

Sandbox

Not publicly listed; requires sales contact

per month

vs

PebbleDesk

$3/child/mo (min $99, cap $399) — subsidy compliance included

per month, no setup fee

Sandbox Pricing Tiers

Tier Price Includes
Standard (estimated — pricing not public) Not publicly listed — contact sales Digital check-in / check-out, Parent app and daily communication, Invoicing and billing, Enrollment management
Premium (estimated — pricing not public) Not publicly listed — contact sales Everything in Standard, Advanced reporting, Multi-room / multi-site support, Enhanced parent communication features

Hidden Costs You Won't See on the Pricing Page

  • Subsidy reconciliation for CCDF and DHS voucher billing is not included — centers billing subsidy agencies need a separate workflow or system
  • Ratio tracking is not built in — directors must maintain manual logs to demonstrate compliance during licensing audits
  • Audit-ready record formatting requires manual export — Sandbox records are designed for operations, not licensing inspectors
  • Pricing requires a sales call — no self-serve pricing page means you cannot comparison-shop without committing to a conversation

What Sandbox actually costs

Sandbox does not publish its pricing. To get a number, you contact their sales team for a quote.

This is a common model in childcare software — Brightwheel does the same. The practical effect for directors evaluating platforms is that comparison shopping requires an outbound contact step with each vendor before you can put actual numbers side by side.

What is publicly available: Sandbox uses a per-center or per-enrollment model and does not require a long-term contract, which reduces the commitment risk compared to platforms with annual-only pricing.

What Sandbox includes

Sandbox was built to address the UX problems of older platforms. Digital check-in and check-out, parent daily reports, invoicing, enrollment management, and a parent app are all included. The interface is cleaner and more modern than legacy competitors.

For centers that have struggled with older software and want something with lower day-to-day friction, the operational and communication layer Sandbox provides is real.

What premium tiers add

Sandbox’s higher tiers add advanced reporting, multi-room support, and enhanced parent communication features. These are operational and administrative improvements on top of the core platform.

As with the pricing structure, the specific feature breakdown per tier is not listed publicly and would need to be confirmed through a sales conversation.

What is missing at every tier for licensed centers

The gap for licensed programs is consistent across all of Sandbox’s tiers.

Ratio tracking. State licensing requires continuous staff-to-child ratio compliance — not just at check-in and check-out, but throughout the operating day. When a licensing officer arrives and asks for ratio records at a specific time, Sandbox does not produce them. Directors must maintain manual ratio logs alongside the platform.

Subsidy reconciliation. Sandbox’s billing features handle private-pay invoicing. CCDF and DHS voucher billing requires more: attendance documentation by funding source, state-formatted reimbursement claims, and reconciliation of payments against voucher authorizations. Directors billing subsidy volume on Sandbox typically manage those workflows manually or in spreadsheets.

Audit-ready records. Sandbox records are built for daily operations and family communication. Licensing inspectors need time-stamped attendance with sign-in and sign-out, room-level ratio logs, and subsidy billing records that match what was submitted to the state. The formatting difference is significant and requires manual work to bridge.

Offline access. Sandbox requires connectivity. A licensing inspection during a connectivity interruption leaves directors without access to records.

How PebbleDesk compares

PebbleDesk Starter at $29/month covers what Sandbox leaves out: continuous ratio tracking, attendance records in audit-ready format, and offline access. Professional at $49/month plus $1.50/child adds subsidy reconciliation for CCDF and DHS voucher billing.

At 30 children, Professional is $94/month. That covers the compliance layer alongside the operational administration — without a separate manual system to maintain alongside the software.

Sandbox works well for programs where parent communication and operational administration are the primary software needs and compliance documentation is either simple or handled separately. For licensed centers where the compliance layer is the constraint, the coverage gap matters.

Sandbox vs PebbleDesk: What Each Platform Includes

Feature and pricing comparison for licensed childcare centers

FeatureSandbox (pricing unlisted)PebbleDesk Starter ($29/mo)PebbleDesk Professional ($49+$1.50/child)
Digital check-in / check-outYesYesYes
Parent app / daily reportsYesBasic notificationsBasic notifications
Invoicing / billingYesYesYes
Ratio trackingNoYesYes
Subsidy billing (CCDF/DHS)LimitedNoYes
Audit-ready attendance recordsRequires manual exportYesYes
Offline accessNoYesYes
Staff scheduling with ratio viewNoBasicBuilt-in
PricingUnlisted — contact sales$29/mo$49+$1.50/child
ContractNo long-term contractMonth-to-monthMonth-to-month
Sandbox childcare software does not publish pricing; contact sales is required for a quote — no self-serve pricing tier information is available

Source: Sandbox product documentation (hellosandbox.com)

PebbleDesk Professional for a 30-child center: $49 + $45 = $94/month, including continuous ratio tracking and subsidy reconciliation

Source: PebbleDesk published pricing — pebbledesk.app

Q&A

What does Sandbox childcare software cost?

Sandbox does not publish its pricing. A sales contact is required to get a quote. This is a common model in childcare software, but it means you cannot comparison-shop without going through a sales conversation with each vendor. PebbleDesk is an exception: pricing is published at $29/month for Starter (up to 20 children) and $49/month plus $1.50/child for Professional.

Q&A

What compliance features does Sandbox not include?

Sandbox does not include continuous ratio tracking, purpose-built subsidy reconciliation for CCDF and DHS voucher billing, or attendance records formatted for state licensing audits. These are not peripheral features for licensed programs — they are the documentation requirements that licensing agencies and subsidy billing cycles demand. Directors using Sandbox for compliance documentation typically maintain a parallel manual system to fill these gaps.

Q&A

Is there a free version of Sandbox childcare software?

Sandbox does not offer a publicly listed free tier. Tadpoles offers a free plan for basic daily reports and parent communication, which is worth considering if parent communication is the primary need and budget is limited. For licensed centers with compliance obligations, neither Tadpoles free nor Sandbox includes the ratio tracking and subsidy reconciliation that licensing and CCDF billing require. PebbleDesk starts at $29/month and covers those features.

Sandbox PebbleDesk
Monthly cost (small center) Not publicly listed; requires sales contact $3/child/mo (min $99, cap $399) — subsidy compliance included
Setup fee Varies $0
Contract Varies Month-to-month
Subsidy reporting included Add-on/Limited Yes
Why doesn't Sandbox publish its pricing?
Sandbox uses a sales-contact model for pricing, which is common in childcare software. Without a published price list, centers must request a quote directly, which delays comparison shopping. For directors evaluating multiple platforms, plan an additional step before you can put numbers side by side. PebbleDesk publishes its pricing: $29/month for Starter (up to 20 children), $49/month plus $1.50/child for Professional.
What does Sandbox include that licensed centers need?
Sandbox covers the daily administrative and parent communication layer: digital check-in and check-out, parent messaging, daily reports, invoicing, and enrollment management. These are real operational needs. What Sandbox does not cover is the compliance layer: continuous ratio monitoring, subsidy reconciliation for CCDF billing, and attendance records formatted for state licensing audits.
Does Sandbox have ratio tracking?
Ratio tracking is not a built-in feature in Sandbox. Staff-to-child ratio compliance is a continuous obligation for licensed programs — ratios must be maintained throughout the operating day, not just at drop-off. Without purpose-built ratio monitoring, directors must document ratio compliance manually alongside the platform. That manual layer is where inspection gaps and errors accumulate.
How does Sandbox compare to PebbleDesk on compliance features?
Sandbox was built around parent communication and daily operations. PebbleDesk was built around the compliance requirements directors face during licensing audits and subsidy billing cycles. Specifically: PebbleDesk includes continuous ratio tracking, audit-ready attendance records formatted for state agencies, and subsidy reconciliation for CCDF and DHS voucher programs. Sandbox does not include these features.

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